Terms & Conditions
Prices are subject to alteration without prior notice. All prices are quoted in Australian Dollars ($AUD) and include GST.
Orders
All first orders for new customers will be done on a proforma basis.
As a retail buyer, you are permitted to buy single quantities if you wish. The minimum order quantities (e.g. minimum order 3) apply to wholesale orders only. Our minimum RETAIL order is $50.00 including GST. Our minimum WHOLESALE order is $200 plus GST.
Orders will not be dispatched until full payment is received.
Delivery
Please provide a physical delivery address as we are unable to deliver to PO Boxes.
The delivery charge quoted in our retail section applies only to orders shipped within Australia. Please ensure that you are available to accept your delivery. Freight companies charge us a re-delivery fee, which we must pass on to you.
Overseas buyers will be advised of shipping charges before orders are processed.
Retails Terms & Conditions
Purchase Conditions
RETAIL CUSTOMER ONLY: FREE SHIPPING ON ORDERS $89.00 OR MORE - $10.00 SHIPPING AUSTRALIA WIDE
Trading Terms
100% Money Back Guaranteed
We will replace or refund with 30 days if there are faults founded. Please be aware all our hand crafted glass art figurines are slightly different in size or color from the web pictures due to the handmade nature.
Wholesale Terms & Conditions
Payment Terms
Initial Transactions:
Minimum Wholesale $200, Pro-forma net. (Unless Kenjasper Credit application has been submitted and approved)
Approved Credit Account Holders; strictly 30 Days net from Date of Invoice.
Payment Method
Payment to be made by Electronic Funds Transfer, Visa, Mastercard, Amex, UnionPay,Australia Post Money Order, Bank Cheque or Cheque. Cash will be accepted only when goods are picked up from our head office. (Cash and Carry). Payment to be remitted against Invoice. We do not issue monthly statements.
Minimum Order Value
Pro-forma: Minimum Order $200 net.
Approved Credit Account Holders: Minimum value $200 net per order.
Freight
Freight is not included in the cost of goods. Freight is charged on each invoice, the rate subject to our various carriers current rate for Kenjasper.
The freight cost is calculated on physical weight or cubic measurement, whichever is greater.
Application for Credit Account
Accepted at Kenjasper's discretion.
Only Kenjasper or GHA Credit Application forms (with original signature) will be considered.
Limit of Credit Account
Credit limit applied for by the customer is subject to approval by Kenjasper.
NO ORDERS WILL BE SHIPPED WHICH WOULD CAUSE THE APPROVED CREDIT LIMIT TO BE EXCEEDED. IF THE APPROVED CREDIT LIMIT HAS ALREADY BEEN EXCEEDED, FURTHER ORDERS WILL NOT BE SHIPPED UNTIL SUCH TIME AS PAYMENT HAS BEEN MADE TO REDUCE OUTSTANDING INVOICES TO A LEVEL ACCEPTABLE TO KENJASPER.
Change of Ownership
Must be notified in writing, and a new Credit Application to be completed by the new owner/s.
Inactive Accounts
If an account has been inactive for a period exceeding 18 months, a new Credit Application will be required.
Additional Shops
Customers requiring more than one credit account must fully complete an additional Credit Application for each trading address; that is two shops require two Credit Applications.
Carton Quantity Discount
Carton quantity discount may apply to some items at the discretion of Kenjasper.
Carton discounts will not apply to 'specials' or other discounted lines and will be subject to negotiation with Kenjasper.
Dishonoured Cheques
Will attract an accounting fee of $15 plus GST.
Overdue Accounts
Goods will not be supplied to overdue accounts until such time as the account is brought up to date. We reserve the right to withdraw Credit terms to overdue accounts.
An interest charge of 2.5% per month will be incurred on overdue accounts.
Claims and Discrepancies
Claims must be made in writing directly to Head Office within 7 days of delivery date quoting invoice number and reasons.
No returns are acceptable without Kenjasper prior approval and delivery instructions for transport. Freight will be charged.
Contact our Head Office or agent to confirm our current nominated carrier.
Estimated Delivery Time
While every effort will be made to deliver goods at the time requested when ordering, delivery is subject to possible changes in shipping schedules, strikes, carrier delays, etc.
Price Changes
All terms and prices are subject to change without prior notice.
Property and Delivery of Goods
All goods are sold on ex-warehouse basis.
Goods become the property of the purchaser only after the price of the goods has been paid in full.
The risk in the goods passes to the purchaser on dispatch. The price is ex our premises, and includes all amounts charged to this point.
Right of Refusal
Kenjasper reserves the right to refuse service or credit.
